ITO Operation Director

Be responsible for the result of ITO project, such as qualify of delivery, customer satisfication, SLA/KPI;



Be responsible for running operation project comply with “Business Case”;



Be responsible for ITO Team’s capability growth



Ensure Contract compliance, and manage ongoing contractual and financial arrangements with support from legal and finance teams.



Maintain strong customer relationships.



Ensure appropriate resources are allocated and that functions are coordinated to achieve solution goals



Facilitate and foster continuous improvement, and make the proper changes to achieve the client business objectives.



Manage and prepare quality reviews.



Maintain high-level external client and stakeholder satisfaction

Job Details

Date Posted:	2014-11-09
Job Location:	Riyadh, Saudi Arabia
Job Role:	Management
Company Industry:	Telecommunications

Preferred Candidate

Career Level:	Executive/Director
Degree:	Bachelor's degree / higher diploma

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