An International Food Manufacturing company is seeking to recruit for a Head of Sales to be based in Muscat-Oman. This position will be directly reporting to the Food Solutions General Manager

PURPOSE OF ROLE

To provide leadership to the Food Solutions sales team, implement our sales strategy for the Food Solutions sector, and driving sales and volume growth through managing existing key accounts and developing profitable new sales in new and existing markets and geographical areas.

REPORTING AND KEY RELATIONSHIPS

This role will report directly into the Food Solutions General Manager and have a dotted reporting line into the Sales and Marketing Director.

The Sales Managers and Key Account Manager for Franchisees will report to this role, together with the Sales Manager(s).

The number of indirect reports will be 3 - 12, including Territory Sales Managers, Territory and Key Account Managers for Franchisees, and Application Chefs.

Key Contacts:

• Food Solutions General Manager

• Sales and Marketing Director

Other Key Contacts

• Head of Sales Brands and Commodities

• Head of Marketing

• Factory Manager

• CRM team

KEY ACCOUNTABILITIES

• Achieving Sales Targets

• Franchise Key Account Management

• Sales Forecasting

• Market ‘Pull’ & ‘Push’

• NPD

• People Leadership & Development

• Health & Safety

• Cost Management

DUTIES AND RESPONSIBILITIES

Achievement of Sales Targets

• Grow sales volumes and market share of products the company is aspiring to develop, and attains country and market sector sales targets.

• Sets stretching but deliverable sales targets for the team, and motivates and manages the team to achieve these targets.

Franchise Key Account Management

• To implement successful sales strategies that develop new profitable sales volume with existing accounts.

• To take the lead and be a key contact to the top Food Solutions accounts and manage the large distributors in this sector in order to best serve the franchise.

• Facilitate alliances between franchisor and franchisee to drive mutual profitable growth.

• To be aware of customer service levels, Complaints per Million Units (CPMUs) and assist in ensuring the company consistently achieves its targets.

• To foster cross functional communications with the CRM, Quality, and manufacturing teams, particularly with new customers and during NPD launches, to ensure the smooth delivery of our products.

• To meet regularly with our major customers and distributors, and attain customer feedback and insights into the market.

Sales Forecasting

• Develop and manage accurate sales forecasting methods and reporting.

Market ‘Pull’ & Market ‘Push’

• Ensure promotional activities are cost effective, focussed and successfully executed to maximise sales growth and brand awareness.

• Manage our distributors’ promotional activities to enable the business to develop sales volumes.

• To sponsor the sampling, demonstration and other promotional activities in franchisees to create a market ‘pull’ for our products.

• Promote new food applications and recipes to drive sales and create a demand for our products. NPD

• To support the development of NPD, and to support the launch and establishment of new products in the market place.

• To use NPD to facilitate contact with the local chains and drive sales.

People Leadership & Development

• Lead, develop, inspire and motivate direct reports to attain sales targets, and drive an upward improvements in the team’s skills and performance.

• In conjunction with the Head of Sales for Brands and Commodities, develop, lead and manage events and mechanisms that recognise, reward and motivate high achievers in the sales team.

• Build effective team and cross functional team working relationships, particularly with the Business Development Manager, and Marketing, Quality, CRM and manufacturing teams.