Our client, is a leading International Technology provider is currently seeking to recruitAfter Sales Administrator

Scope and Purpose:

• After-Sales administration / service order processing through the whole sales cycle from generation quotations and maintenance contracts via spare parts shipments till follow-up outstanding payments

• Task involves close cooperation with order management, sales, finance and project management functions

Key Result Areas & Responsibilities:

• Generate customer quotations and prepare annual maintenance contracts

• Arranging of spare parts shipments including order cycle with our HQ

• Manage order confirmation, bank guaranties, Letters of Credit, INCOTERMS, Export Control Issues

• Processing of spare-parts-repair internally and via HQ

• Assist and attend to customer demands and requirements on phone and in writing

• Handling of service orders internally and externally (ERP system, suppliers, transporter, etc.)

• Invoicing and follow-up of outstanding payments

• Monitor customer’s credit limits

• Forecasting & reporting of service order status acc. to defined reporting structure.

Job Details

Date Posted:	2014-11-09
Job Location:	Dubai, United Arab Emirates
Job Role:	Administration
Company Industry:	Manufacturing; Manufacturing and Production; Administration