Waiters - PF Changs - UAE - M.H. Alshaya Co.

P.F. Chang's, an American restaurant chain serving American-Chinese cuisine, is committed to providing you with an exceptional dining experience every time you walk through our doors. Each dish on the menu is prepared using the freshest and highest quality ingredients and the dining experience is stylish, upbeat and comfortable. Joining PF Changs means becoming part of, and adding value to, a team that is committed to doing everything possible to providing an optimal dining experience for our guests.







The Role:







Our waiters provide consistently high standards of customer service to ensure all guests have a memorable dining experience.







Qualifications & Requirements:







You will have/be:







* An upbeat, friendly and outgoing personality







* A huge passion for customer service and hospitality







* A passion for delivering consistently high standards of service







* Relevant experience within a fast-paced environment in a similar role.







In addition, a relevant hospitality qualification would be desirable.







As part of one of the world's leading retail franchise companies, M.H. Alshaya Co., Dareen International Co. operates some of the world's most recognised retail brands in Abu Dhabi and Al Ain.

Job Details

Date Posted:	2015-01-21
Job Location:	Al Ain, United Arab Emirates
Job Role:	Customer Service
Company Industry:	Catering/Food Services/Restaurants

Preferred Candidate

Career Level:

Entry Level

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Assistant Manager - Tendering Engineer - Aldar Properties

Job Summary:



Assist in the tendering process, from RFP development/ review till the appointment of consultant or contractorRoles and Responsibilities:







Assist in establishing prequalification and Project tendering policy & procedures and ensure they are being followed in the tendering process.



Assist in developing all tender-related scope templates (consultants and contractors) and associated documentation to comply with latest Laws, regulations, Policy & Procedures, prevailing market requirements and lesson learnt, and liaise with Legal and Finance Departments if required



Review project scope received from PMC or other Users (e.g., Development Management, Design and Project Operation teams) and liaise with the Users to develop and maintain consistent scopes of work samples for issue in RFPs



Support Development and Project Operation teams (Users) in preparation of Project Procurement Strategies (and packages) and develop and oversee the implementation of Procurement Plans and tendering strategies in line with these Strategies.



Support and manage the tendering process from planning & prequalification until award, ensure it is implemented as per the procurement policy and procedures



Ensure the tendering process for cost recoverable assets abide by the relevant authorities’ guidelines and standards.



Assist in conducting end-to-end- tendering process for consultancy services tenders and maintain data base of Consultant charge rates and terms of engagement.



Review and approve prequalification and technical evaluation criteria and ensure that these are in line with Company standards.



Review short-listed bidders identified by User & Vendor-list Prequalification and obtain “Expression of Interest”.



Prepare and float RFP to approved short-listed bidders and respond to all bidders’ queries.



Update Particular Conditions to cope with any specific project requirements.



Liaise with the Users to arrange for site visits and pre-bid meetings and prepare and issue minutes of Meetings to all bidders.



Coordinate and participate in tender opening of technical and commercial proposals



Liaise with Project Operation teams (and PMC) and other Users for bid technical clarification requests/evaluation and Perform clarification requests/commercial evaluation for bids of technically acceptable bidders.



Seek assistance from Cost Estimation and project teams PMC (if required) to evaluate bidders’ or sub-contractors’ priced proposals (quotations) for tenders.



Support Users on technical negotiations and lead commercial negotiations with bidders to secure the most competitive offers that provide the Company with the best value for money without any risk exposure.



Prepare and submit Tender Evaluation Recommendation Reports for award and execute the contract/agreement in liaison with the User/PMC for construction contracts.



Develop and use innovative, new acquisition practices to suit the market, advise on improvements in the process.



Document all major procurement activities to reflect an auditable history of the development of all Contracts/Agreements/Work Orders and subsequent amendments.Reporting Lines:







Report to: Senior Manager - Tendering Process Management



Report From: None











Capabilities / Skills:




Business capabilities:







8+ years of relevant experience of real estate project procurement and contract administration, with at least 2 years in a middle management position.



Demonstrated expertise in management of tendering and contract lifecycle



Specific knowledge of FIDIC terms and relevant local regulations.



Preferably, deep exposure to GCC region and adjacent markets with a large real estate company



Interpersonal skills:







High standards of personal and professional ethics that lend to managing an unbiased tendering management processes



Demonstrated skills in building and maintaining strong relationships with internal and external stakeholders/Vendors



Experience in planning

Job Details

Date Posted:	2015-01-21
Job Location:	Abu Dhabi, United Arab Emirates
Job Role:	Other
Company Industry:	Support Services

Preferred Candidate

Career Level:

Entry Level

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Manager - Corporate communications - Aldar Properties

Job Summary:



Develop corporate communications plan to cover all Aldar related stories



Develop CEO comms plan – positioning, training, media office, media relations



Responsible for reputation in the marketplace and crisis management comms



Roles and Responsibilities:







Strategy:



Develop strategy for developments, products, subsidiaries



Develop CEO positioning as thought leadership



Develop crisis management comms



Develop internal comms plan



Financial PR and quarterly/annually reporting



Investor relations



Market research & competitive intelligence:



Conduct research on case studies, white paper to lobby and influence the market



Set up policy/guidelines for all media interactions in the organization for interviews, quotes, emails, and any other form of communication



Create interest and demand through media, press releases, conferences, interviews, content management, internal communications, risk management and collaterals.



liaise with senior manager corporate communication for all concepts and copywriting for all collateral pieces, advertising, direct mail, etc.



Monitor corporate reputation through conventional and digital media



Create and grow strategic media relationships



Develop CEO and executive speeches



Maintain close and continuous communication with key business journalists and editors in the UAE and regionally



Assist in managing all Aldar CSR initiatives



Oversee the Implementation of Aldar’s Digital / Social Media Strategy



Build and maintain strong relationship with external parties such as gov, upc, councils.Reporting Lines:



Report to: Senior Manager – Corporate communication



Report From: TBD







Capabilities / Skills:












Business capabilities:







10+ years of Corporate Communication experience



5+ years of local experience



Interpersonal skills:







Values based Leadership skills



Excellent communication skills, both written and verbal (Arabic and English)



Team Player



Ability to prioritize actions



Professional manner but able to take firm and timely decisions



Strong understanding of real estate sector and Abu Dhabi real estate market dynamics



Bilingual (Arabic and English)Key Performance Indicators:







PR Spending vs. Budget



Employees Satisfaction vis-à-vis PR Services



Reputation management – brand tracker

Job Details

Date Posted:	2015-01-21
Job Location:	Abu Dhabi, United Arab Emirates
Job Role:	Other
Company Industry:	Management

Preferred Candidate

Career Level:

Entry Level

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Assistant Manager - Retail Delivery - Aldar Properties

Job Summary:



Manage and coordinate the retail delivery fit-out process for residential, commercial, assest from unit handover, interior design and construction to successful completion in accordance with Aldar objectives, balancing and meeting requirements for consistent standards, premium quality and expeditious delivery.



Serves as a point of contact for all design & fit-out matters between the Tenant and Aldar (Project team, Asset Management, Estates, Portfolio, Design and Infrastructure and Legal).



Roles and Responsibilities:







Instigate, develop, populate and update Retail Delivery process documents & guidelines (including technical specifications & HSE criteria) for inclusion in Aldar retail legal documentation and for efficient communication with Tenants and Consultants / Contractors.



Meet with relevant Government agencies to adopt best practices for approvals & fit-out processes and maintain the highest standards of interaction between the agencies & Aldar. Monitor Aldar compliance with statutory agencies for issue of essential base build approval documentation necessary to proceed with tenant’s fit out.



Liaise with PM regarding retail construction programme, snagging, conduct final unit inspection and document handover to Retail Delivery when practically complete ensuring sufficiency of services for end use.



Collate and manage the information flow and issue of documentation and drawings between Tenants, Retail Leasing, Project Team and Asset Team to achieve all commercial targets.



Compile pre-qualified lists of consultants, contractors and suppliers to ensure quality and timely delivery



Liaison with Tenants to expedite the design and fit out process, and review of pre-qualification of Tenant nominated contractors, considering ability to delivery quality fit outs on time.



Asses the retailers concept & detail design, submittals and approvals process – coordinate necessary technical approvals from specialist consultants and colleagues.



Monitor & manage the approvals process timelines in accordance with Aldar Lease documents to safeguard rent commencement



Handover unit to tenant, facilitating site briefing and safety induction.



Manage the Leasing Variation & Tenant Change (base-build) process to achieve the required building modifications in a timely manner, and ensure Aldar is reimbursed / accordingly. Inspect & approve on completion.



Manage the Tenant relocation, refurbishment and major Tenant fit-out works associated with the property.



Audit and prioritize completion of base-build works with Senior Project Manager to align with Retail requirements.



Manage external Testing and Commissioning Agent to ensure full and safe transition to Aldar FM team.



Reporting Lines:







Report to: Manager – Retail Operations



Report From: None



Capabilities / Skills:
Business capabilities:
















Senior Position



8+ years of experience in an interior design company or in a Retail Delivery role



Deep understanding of the UAE and GCC retail construction requirements



Strong client facing experience



Excellent analytical skills



Strong understanding of approvals processes, fit-out activities and procedures.Interpersonal skills:



Demonstrated skills in building and maintaining strong relationships with internal and external stakeholders



Strong conflict resolution/management skills



Strong communication and interpersonal skills



Strong planning and organization skills



Key Performance Indicators:



Fit-out in accordance with or better than agreed quality standards and timelines.



Comprehensive documented close-out of fit-outs



Tenant satisfaction



Development and adherence to appropriate and streamlined processes and procedures



Risk mitigation

Job Details

Date Posted:	2015-01-21
Job Location:	Abu Dhabi, United Arab Emirates
Job Role:	Other
Company Industry:	Management

Preferred Candidate

Career Level:

Entry Level

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Architect - Future Career Generator

An Architect with excellent AutoCAD skills is required for our client a global FMCG organisation. The position will be based in their Riyadh Head Office.



The ideal candidate will be responsible for ensuring the coordination of all aspects of the design phase, preparation of the program documents and design, oversee and review completed designs and drawings ensuring that codes and technical requirements are met

Job Details

Date Posted:	2015-01-21
Job Location:	Riyadh, Saudi Arabia
Job Role:	Art/Design/Creative
Company Industry:	Catering/Food Services/Restaurants

Preferred Candidate

Career Level:	Mid Career
Gender:	Male

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Linguists- Arabic/English/French/Farsi/Kurdish - AICC

Atari International Contracting Company seeks native Arabic, Farsi, French (French with Arabic preferred), and Kurdish speakers with excellent English-language speaking, writing, and translation capabilities; strong critical thinking skills; in-depth regional/cultural expertise; very good Internet research capabilities; the ability to transcribe audio; and the ability to work efficiently and effectively with tight deadlines. We are looking to fill multiple positions:



Linguist Team Leads and Linguists:



Linguists will monitor, select, and translate/transcribe information from the media (e.g., press, TV, radio) to create a variety of products. Previous experience working in journalism and media is a plus. University degree is highly desired. Applicants must pass rigorous language-related tests (in both English and the vernacular) to qualify. Successful candidates must be able to work full-time, including rotating day/evening, weekend, and holiday shifts, in a fast-paced work environment. Additionally, Team Leads will be responsible for reviewing products and managing assignments of other linguists.



Editors:



Editors must have native-level proficiency in English (written and spoken) and good capability in at least one foreign language; strong critical thinking skills; sound judgment; extremely good Internet research capabilities; and the ability to work efficiently and effectively in a fast-paced environment. Candidates must have at least 3 years of editing, technical writing, or related experience, and significant Middle East/North Africa regional/cultural expertise. The successful candidate will have strong knowledge of English-language grammar rules/editing principals, a bachelor’s degree or higher, and Microsoft Office Suite proficiency. Candidates must have the ability to quickly learn and apply detailed requirements. Previous journalism or other media experience (e.g., press, radio, TV) is highly desired.



Editors will review products created by a large team of linguists conducting Internet research. The candidate must also have at least 1 year of experience working as a linguist. A working knowledge of Arabic, Farsi, French, or Kurdish is highly desired.



Trainer:



Seeking a trainer who has native-level proficiency in spoken and written English and good capability in at least one other language; strong critical thinking skills; sound judgment; very good Internet research capabilities; and the ability to become a subject matter expert in the near-term with detailed requirements, processes, and employee training needs. The trainer will design, develop, and deliver training to linguists conducting Internet research and media monitoring. Candidates must have at least 3 years of professional experience. The trainer should also have experience developing and delivering training using distance-learning techniques. The trainer will be responsible for managing employee training plans, identifying training needs, and locating or developing training to fill those needs. Additional experience with media monitoring, journalism, Internet research, editing, technical writing, or related experience is a plus. The successful candidate will have strong knowledge of English-language grammar rules/editing principals, a Bachelor’s degree or higher, and Microsoft Office Suite proficiency.



Trainers will support a large team of linguists conducting Internet research and will back up linguists and editors as needed. Significant Middle East/North African regional/cultural expertise is beneficial. A working knowledge of Arabic, Farsi, French, or Kurdish is highly desired. The candidate must also have at least 1 year of experience working as a linguist.

Job Details

Date Posted:	2015-01-21
Job Location:	Abu Dhabi, United Arab Emirates
Job Role:	Writing/Editing
Company Industry:	Translation

Preferred Candidate

Career Level:

Mid Career

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sales manager - AMC

• Designing/implementing sales plans to accommodate department goals for company. Directing sales forecasting activities and setting performance goals accordingly.



• Administering showrooms to maintain high volume along with increased turnover and enhanced customer satisfaction, particularly of high net worth customers. Interfacing directly with stocking dealer groups to achieve sales goals, increasing market segment business awareness.



• Formulating and controlling budgetary allocations for the department, establishing/ meeting company objectives through training and motivation of employees.



• Creating cost-effective merchandising strategies for the showroom to acquire major sales opportunities. Monitoring daily logs to verify sales on a regular basis and providing management reports pertaining to the same.



• Overseeing product inventory in coordination with sales/marketing personnel. Tracking inventory to ensure sufficient stock to meet demand and meeting abnormal demand situations by ordering for replenishment stocks as well as maintaining safety stocks.



• Scrutinizing sales results, trends and key performance indicators (KPI’s) and conferring with representatives accountable for achieving targets.



• Acting as primary contact with General Manager - Regional Sales Head for all retail sales issues and keeping abreast of government & international commercial laws to ascertain their effect on agency’s sales & marketing performance.

Job Details

Date Posted:	2015-01-21
Job Location:	Cairo, Egypt
Job Role:	Sales
Company Industry:	Retail/Wholesale

Preferred Candidate

Career Level:	Executive/Director
Gender:	Male
Nationality:	Egypt
Degree:	Bachelor's degree / higher diploma

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Purchase Manager - AMC

Main Duties: - Archiving and filing all company's shipping customs forwarders --- files Maintaining and organizing all suppliers' files - Should know all trade regulations and laws of customs shipping and export in each country involved . - Knowledge of shipping regulations,and to be updated with. - Make necessary correspondences to obtain quotations - PI - PO ---and required negotiations. -prepare all required importing documents ( LC-BG-PL-PO-Al-Demerge Reports. Coordinate with finance and WH in shipping, custom clearance -vendors account statements . - Follow up with suppliers -manufacturers and forwarders all shipping, safe receiving of goods. - Compare offers and quotations and maintain accurate comparison reports containing prices, services and facilities granted from each supplier. - Maintain the international fairs schedules and arrange for visits,booking and reservations required for the GM or concerned executives. - Prepare daily to do list and follow all executive office instructions and assignments. - To do all arrangements and steps required to issuing visas to the concerned countries - booking - hotel reservations for the executives.

Job Details

Date Posted:	2015-01-21
Job Location:	Cairo, Egypt
Job Role:	Purchasing/Procurement
Company Industry:	Retail/Wholesale

Preferred Candidate

Career Level:	Executive/Director
Gender:	Male
Degree:	Bachelor's degree / higher diploma

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بائع صالة عرض - AMC

الواجبات والمسئوليات الأساسية :



اولا: أنشطة البيع



1- تنفيذ خطة المبيعات وجمع معلومات السوق



2- حسن الاستقبال واللباقة وحسن التعامل مع العميل والاحتفاظ بعلاقات قوية مع العملاء



3- المعرفة التامة بكافة المعروضات ومواصفاتها ومميزاتها



4- محاولة فهم ذوق العميل ومساعدته على إيجاد احتياجاته ومتطلباته واقتراح الاكسسوارات والبدائل



5- المتابعة المستمرة للأصناف والأسعار



6- الإستفادة من الخبرات والكفاءات والتدريب الذي توفره الشركة لزيادة المبيعات



7- المساهمة في إيجاد الحلول الجذرية لشكاوى العملاء ومشاكل البيع



ثانيا:مهام العمل والمتابعة



1- الالتزام التام بسياسة الشركة وإجراءاتها في المبيعات .



2- الإلتزام التام بالدورة المستندية المتبعة في عمليات البيع



3- الابداع في تنسيق المعروضات بالتعاون مع المتخصصين في أساليب عرض الأصناف



4- المحافظة على المعروضات بحالة ممتازة والإبلاغ عن أي تلف أو عطل فوراً



5- المساهمة الفعالة في تنفيذ العروض الموسمية والعروض الدورية



6- تعلم طرق الفك والتركيب مع المحافظة على سلامة المنتجات عند التركيب والتسليم للعميل بحالة جيدة



7- تسعير وترقيم كافة المنتجات المعروضة وتنفيذ أي تغيير في الاسعار فور استلامه من الإدارة



8- المعرفة التامة بالأصناف الراكدة والمتحركة وكمياتها



9- المتابعة المستمرة للأصناف ومطابقتها بما هو مسجل على الحاسب



10- ضرورة إمداد المدير المباشر بكافة الأعمال والمواقف والمشاكل التي يتعرض لها فيما يعرف بالتغذية المرتدة (Feed Back)



ثالثا: الزيارات الميدانية بتكليف من الرئيس المباشر



1- الزيارات الدورية لمستودعات الشركة للإطلاع على الأصناف



2- الزيارات الدورية للمحلات المنافسة للإطلاع على الأصناف والأسعار



تهدف الزيارات الميدانية للوقوف على المستجدات من الأصناف وأسعارها وتصحيح مساراها إذا لزم الأمر



رابعاً : المظهر العام والسمات الشخصية وخدمة ورضاء العميل:



1- الإلتزام التام بحسن المظهر والعناية بالنظافة الشخصية



2- الحرص على تنسيق ونظافة المعروضات بصفة مستمرة



3- اعطاء الإنطباع الأمثل للعميل عن الشركة وأدائها المتميز



4- تطبيق مبدأ ( العميل دائماً على حق ) وذلك بعدم التذمر من الحاح العميل وتقبل الأمور بما ينعكس ايجاباً لصالح المبيعات



5- احترام الآخرين وعدم التحدث بصوت عالي في وجود عميل أو في غير وجود عميل واعتبار اسلوب التعامل الراقي مبدأ من مباديء الشركة



6- تقديم خدمة متميزة للعميل



7- الإلتزام التام بمواعيد العمل وتنفيذ التوجيهات والتعليمات الصادرة من الرئيس المباشر



8- عدم التذمر والإعتراض على ساعات العمل الإضافية التي يقوم بها البائع عند اللزوم



9- تقبل النصح والتوجيه والمهام التي يكلفه بها رئيسه المباشر



10- الإلتزام بالتدريب وتطوير مهارات البيع



11- العمل ضمن فريق والتعاون والتنسيق بين الزملاء

Job Details

Date Posted:	2015-01-21
Job Location:	Jeddah , Saudi Arabia
Job Role:	Sales
Company Industry:	Retail/Wholesale

Preferred Candidate

Career Level:	Mid Career
Nationality:	United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen

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Business Analyst - Aramex

1) Conduct market research and analysis



2) Gather and channel customer intelligence



3) Prepare reports by collecting, analyzing and summarizing information



4) Update key documents, containing large amount of numbers



5) Provide support in developing and implementing products process



6) Provide support in key communication tasks

Job Details

Date Posted:	2015-01-21
Job Location:	Amman, Jordan
Job Role:	Other
Company Industry:	Shipping

Preferred Candidate

Career Level:	Entry Level
Gender:	Male
Nationality:	Jordan
Degree:	Bachelor's degree / higher diploma

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Senior Quantity Surveyor/Procurement - QS Quest Ltd

10-15 years exp



Major infrastructure - multi million/billion dollar schemes



Worked in client organisations/consultancies



Experience in leading technical evaluations and issuing post tender clarifications



Must have experience reporting to senior management in client organisation



RICS preferred not essential



Middle East preferred not essential



Quantity Surveying degree or equivalent



Experience in D&B and traditional



Western candidates only



Package between 45-55k QAR per month depending on experience

Job Details

Date Posted:	2015-01-21
Job Location:	Doha, Qatar
Job Role:	Engineering
Company Industry:	Construction/Civil Engineering

Preferred Candidate

Career Level:	Mid Career
Nationality:	Australia; Canada; Great Britain (UK); Ireland; New Zealand; United Kingdom; United States
Degree:	Bachelor's degree / higher diploma

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Civil Engineer - شركة أبو رشيد للمقاولات

- Plan, schedule and execute Project Plan.



- Review and approve project reports and designs.



- Set a perfect schedule for purchase of equipment and raw materials.

Job Details

Date Posted:	2015-01-21
Job Location:	Jordan
Job Role:	Engineering
Company Industry:	Construction/Civil Engineering

Preferred Candidate

Career Level:	Mid Career
Gender:	Male
Degree:	Bachelor's degree / higher diploma

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Electromechanical Engineer - شركة أبو رشيد للمقاولات

- Maintain the preventive and corrective actions for the factory machines.



-This position requires the ability to analyze and resolve problems with a sense of urgency and the ability to make decisions.

Job Details

Date Posted:	2015-01-21
Job Location:	Jordan
Job Role:	Engineering
Company Industry:	Construction/Civil Engineering

Preferred Candidate

Career Level:	Mid Career
Gender:	Male
Degree:	Bachelor's degree / higher diploma

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كاشير - منسق بضائع - Snax

التأكد من تسوية الحسابات بشكل صحيح -



نقل أى ملاحظات أومقترحات من العملاء الى المسؤل -

Job Details

Date Posted:	2015-01-21
Job Location:	Jordan
Job Role:	Accounting/Banking/Finance
Company Industry:	Sales

Preferred Candidate

Career Level:	Entry Level
Gender:	Male
Degree:	High school or equivalent

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Senior Quantity Surveyor- Qatar - Progressive Global Energy

Senior Quantity Surveyor- Qatar







Progressive Recruitment is dedicated to helping companies and energy professionals face their recruitment challenges head on. From a network of strategic hubs Progressive Recruitment places Engineering & construction professionals globally.







We are currently working with very established cost consultancies that are in need of an experienced Senior Quantity Surveyor to join their team in Qatar.







They have recently secured many high profile projects and require someone who will be based on site, reporting to Commercial Manager, managing a team of QS & responsible for all QS duties including contract administration, change managements and claims







The key requirements of this position are as follows:







-Degree Qualified in Engineering







-Minimum of 15 years total experience







-MRICS Qualified







-Experience working on large infrastructure projects







-Consultancy experience







Based from their Qatar office, this position offers competitive salary & benefits.Opportunity to work in large infrastructure projects







If you are interested in this position and meet the above criteria, please forward an up to date, detailed copy of your CV in word format or contact Sagar Singampalli on +91 (0) 22 6162 3547. Sthree India is acting as an Employment Agency in relation to this vacancy.

Job Details

Date Posted:	2015-01-21
Job Location:	Qatar
Job Role:	Engineering
Company Industry:	Construction/Civil Engineering

Preferred Candidate

Career Level:

Management

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Area Visual Merchandising Manager - American Eagle - KSA WP - M.H. Alshaya Co.

At American Eagle Outfitters, we apply our promise to customers - Live Your Life - to our culture. From our stores to our offices, we encourage creativity, identify strengths and provide a work environment that provides the freedom for you to be you. If that sounds like a fun place to work and grow your career... you're right.







The Role:







You will be responsible for managing the visual merchandising and store teams in a given area to deliver effective and commercial visual standards that support brand marketing initiatives, including store layouts and window displays, thereby contributing to the achievement of the brand sales targets. Through creating and maintaining excellent team and cross functional working relationships you will implement processes and procedures to deliver best practice across all stores in your area.







Qualifications & Requirements:







You will have/be:



- At least 3 years' proven multi-site visual merchandising management experience.- Knowledge of key visual merchandising processes and principles.- A strong understanding of VM guideline implementation.- Currently operating at Area Visual Merchandising Manager level- Fashion retail VM experience.- Creative.- Strong IT proficiency.- Good interpersonal and networking skills.- High levels of energy and enthusiasm.- The ability to develop and motivate a team.











M.H. Alshaya Co. is a leading international franchise operator for over 70 of the world's most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang's, The Cheesecake Factory, Victoria's Secret, Boots, Pottery Barn and KidZania. The company operates over 2,600 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.







Alshaya's stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 40,000 people from over 110 nationalities.

Job Details

Date Posted:	2015-01-21
Job Location:	Mecca, Saudi Arabia
Job Role:	Art/Design/Creative
Company Industry:	Retail/Wholesale

Preferred Candidate

Career Level:

Management

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Assistant Store Manager - Claires - Oman - M.H. Alshaya Co.

Claire's is the leading specialty retailer of fashion accessories and jewelry for young women and girls. For the past 35 years, Claire's has continued to understand and connect with customers by providing a fun store environment. Our goal is to be the fashion authority in offering an eclectic mix of accessories and jewelry targeted to the lifestyles of kids, tweens, teens and young women around the world.







The Role:







You will work with the Store Manager to achieve objectives, ensuring the highest levels of customer service are provided by staff and that they have the skills and support required to maximise sales. You will work with a variety of different departments to maintain the effective operation of the store and will provide feedback to the store, brand and area managers around staff and products. You may also be required to deputise for the Store Manager during periods of leave.







You must have previous management or supervisory experience in retail and a passion for customer service.







Qualifications & Requirements:







You will have/be:







* PC literate







* At least 3 years' retail experience (ideally at a supervisory level)







* An understanding of fashion retail.







* Excellent English language skills, both written and verbal (Arabic language skills are also an advantage).As part of one of the world's leading retail franchise companies, Alshaya International L.L.C. operates some of the world's most recognised retail brands in Oman. We are growing fast and looking for talented individuals to join our team.

Job Details

Date Posted:	2015-01-21
Job Location:	Muscat, Oman
Job Role:	Management
Company Industry:	Retail/Wholesale

Preferred Candidate

Career Level:

Management

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customer service manager - شركة احمد السلاب

• providing help and advice to customers using your organization's products or services;



• Provide scripts to read from it during phone calls (greeting ending).



• Isolate and identify areas of improvement.



• Utilize social media to respond to customer complaints and requests.



• Co-ordinate and manage (CS) projects and initiatives.



• Ask customers to provide feedback on agents and customers service experience.



• communicating courteously with customers by telephone, email, letter and face to face;



• investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants;



• handling customer complaints or any major incidents, such as a security issue or a customer being taken ill;



• issuing refunds or compensation to customers;



• keeping accurate records of discussions or correspondence with customers;



• analyzing statistics or other data to determine the level of customer service your organization is providing;



• developing feedback or complaints procedures for customers to use;



• developing customer service procedures, policies and standards for your organization or department;



• meeting with other managers to discuss possible improvements to customer service;



• being involved in staff recruitment and appraisals;



• training staff to deliver a high standard of customer service;



• learning about your organization's products or services and keeping up to date with changes;



• Keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.

Job Details

Date Posted:	2015-01-21
Job Location:	Cairo, Egypt
Job Role:	Customer Service
Company Industry:	Retail/Wholesale

Preferred Candidate

Career Level:

Management

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OPTOMETRIST - Arabian Healthcare

OPTOMETRIST - Required for a beautiful Eye Hospital in RAK,UAE.







Essential Skills Required:







1. Hospital Experience is Mandatory



2.Lasik Workup



3.Refraction



4.Biometry







Optometrists who do not have Hospital experience need not apply.

Job Details

Date Posted:	2015-01-21
Job Location:	Ras Al Khaimah, United Arab Emirates
Job Role:	Healthcare/Medical
Company Industry:	Medical/Hospital
Monthly Salary:	US $3,000

Preferred Candidate

Career Level:	Mid Career
Gender:	Female

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