Friday, 12 September 2014

Customer Service Executive - Position for Bilingual and UAE Nationals only - Emirates NBD


Enhanced Customer Experience:



1. Deliver consistent customer service.



2. Ensure quick and accurate customer service requests.



3. Manage customer queues efficiently.



4. Maintain high levels of service standards while dealing with customers.







Good Audit rating and compliance



1. Adherence to laid down policies & procedures.



2. All exceptions/ deviations have to be immediately referred to approving authority as per the delegation.







Operational Control & Frauds



1. Minimize operational errors.



2. Effective review of day end reports.



3. Timely rectification of errors.




Job Details































































Date Posted: 2014-09-12
Job Location: Dubai, United Arab Emirates
Job Role: Customer Service
Company Industry: Banking





Preferred Candidate







































Career Level: Entry Level
Nationality: United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen





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