The position is for a the back office tasks for an online product. The Customer service executives should be able to:

• Handle inquiries over phone/email/online

• Coordinate with travel vendors and customers (agencies)

• Make reservations for hotels, car hires, etc

• Ensure enquiries are dealt with in a helpful and precise manner ascertaining requirements

Skills that we are looking for in the ideal candidate:

• Effective communication skills

• Good email/phone etiquettes

• Knowledge of travel and related serices

• Good knowledge of Windows and Microsoft Office tools (Outlook, Word, Excel, etc)

• Team player who can work under minimum supervision

• Enthusiastic and hardworking

• Customer and service focused with excellent communication skills

• Adhere to deadlines

Knowledge of Arabic is an added advantage.