Job Purpose:To undertake reception duties for the Biobank Qatar clinic on a shift basis, including welcoming participants and visitors, undertaking check-in procedures and dealing with general administration tasks under the supervision of the clinic supervisor.

KEY RESULT AREAS

1. Ensure confidentiality of participant information.

2. Ensuring friendly and professional welcome for all participants and visitors to the premises;

3. Ensuring smooth and efficient check-in procedures for all participants;

4. Responding to telephone/email and direct inquiries in a professional responsive manner;

5. Dealing with general administrative tasks as directed by the clinic supervisor;

6. Explaining to the participants the consent sheet and replying to any questions rose before signing the consent.

7. Assessing the participants through the questionnaire, either by helping one to one through using the computer or identifying unclear questions

8. Ensuring all participants are thanked for taking part and any requirements at the end of the clinic visit are dealt with in a professional and responsive manner.