Monday, 24 November 2014

CRM Data Analyst - dubizzle


Calling all CRM enthusiasts… dubizzle is searching for you! We are looking to bring on a CRM Data Analyst who can play a pivotal role in analyzing, measuring & reporting on data from multiple sources and providing analysis and interpretation of customer behavior along with actionable insights.



At the moment you could work in an agency, for a sweet brand, as an independent guru, or be from Neptune - to us it doesn’t matter as long as you can bring strong leadership to one of the region’s best online brands, and take analytical thinking, through logical strategy, and into a downright awesome execution in the science and art of marketing.



We know our brand is the glue that holds the Dubizzle universe together. The way we build our site, the way we interact with our customers and the way we market our wow services all stem from the same values that are rooted in our brand essence.



What you’ll do:



• Manage large data sets & own the data reporting strategy for CRM;



• Design & automate dashboards, create recurring & ad-hoc reports & charts;



• Collect, analyze & present customer & visitor behavior, conversion data & customer journeys, funnel analysis & multi-channel attribution;



• Own the integration of CRM platform with analytics tools & other sources of data;



• Work with app development and media team to ensure app downloads and insights are being tracked and acted upon accordingly;



• Work with product (tech), Marketing & Business Intelligence (BI) teams to optimize data collection across all channels & further develop the company data analytics capabilities;



• Own platform & campaign tagging. Work with media & business intelligence teams to define improvements and ensure consistency of tracking across all customer touch-points;



• Works with internal departments, in particular Business Intelligence (BI) team, to ensure consistency of reporting across the business. Liaises with third party analytics providers to maximize use of analytics platforms;



• Maintaining the security and integrity of customer & website data in all systems;



• Ensures the quality & validity of data used for reporting & business decisions;



• Suggests new ideas in response to business needs.




Job Details































































Date Posted: 2014-11-24
Job Location: Dubai, United Arab Emirates
Job Role: Marketing/PR
Company Industry: Advertising; Internet/E-commerce; Marketing





Preferred Candidate



























Career Level: Mid Career





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