Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.

CORE WORK ACTIVITIES

Understanding Market Opportunities & Driving Revenue

Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.

Partners with group/catering counterpart to effectively manage the business opportunity.

Responds to incoming group/catering opportunities for the property that are outside parameters of the EventBookingCenter.

Handles all opportunities if property does not participate in an EBC.

Identifies, qualifies and solicits new group/catering business to achieve personal and each property's revenue goals.

Focuses efforts on group/catering accounts with significant potential sales revenue.

Develops effective group/catering sales plans and actions.

Designs, develops and sells creative catered events.

Maximizes revenue by upselling packages and creative food and beverage.

Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

Closes the best opportunities for each property based on market conditions and individual property needs.

Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.