IT Help Desk Manager - Dar Al Riyadh Consultants and Engineering

Job Purpose



• The purpose of the IT Help Desk Manager role is to develop, lead, and motivate a team of Help Desk professionals to deliver excellent technical/non-technical support with outstanding end-user service, satisfaction, and timeliness within the organization’s budget. This position has frequent contact with end-users, direct reports, peers, and superior.



Principal Accountabilities



• Reporting to the Group IT Manager, the IT Help Desk Manager will have responsibility for prioritizing, scheduling and managing the Help Desk staff and workload, locally and remotely.



• Leads, mentors, and trains a team of 8-12 IT Help Desk support professionals.



• Ensures that IT users’ requests are addressed in a timely and cost-effective manner, via internal IT resources or via external suppliers of IT services.



• Analyzes help desk enquiries to identify recurring user problems, recommend solutions, and to identify areas where help desk service can be improved.



• Develops a performance measurements framework and facilitates feedback system to team members on issues such as end-users service, and technical skills, in order to enhance the quality of support delivered.



• Participates in the development of a service level agreement (SLA) and ongoing management of service level compliance when required.



• Participates in selecting and implementation of a Help Desk ticketing system.



• Maintains and assures proper usage of the helpdesk tracking system, including maintaining a proper, well organized support knowledge base.



• Ensures that proper preventive maintenance actions are in place and applied to users’ desktops/laptops.



• Leads and participate in IT projects as requested.



• Resolves daily issues of a complex scope that impact the team and overall business objectives.



• Manages Help Desk resources for optimal performance. This will consist of resource management for incoming end-users inquiries, projects, administrative work and time allotted for holidays and paid/unpaid time off.



• Assists in the professional and technical development of team leaders, enabling them to set technical goals, monitor, mentor, coach, and assist junior team members to deliver quality support.



• Maintains current knowledge of industry trends and potential impact on the support business.



• When needed, Installs, configures, maintains, upgrades, and troubleshoots a wide range of hardware and software used throughout the organization in different locations in Riyadh and Al Khobar cities.



Communications and Working Relationships



• Interfaces with all sections of the IT Department for channeling and following-up on user requests for support.



• Maintains a high level of employee morale within the team.



• Supports the Group IT Manager with documenting and following-up on the activities and the performance of the IT Department.



• Assists Group IT Manager with the preparation and administration of departmental budget and business plans and metrics.



• Interacts with Business Units for resolving users requests.



• Interacts with external suppliers of IT maintenance and IT equipment.



• Interacts with IT suppliers to improve the IT purchasing lifetime cycle and also obtain better deals.



• Interacts and manages direct reports and IT Help Desk operational issues on a daily basis.

Job Details

Date Posted:	2014-11-26
Job Location:	Riyadh, Saudi Arabia
Job Role:	Technology/IT
Company Industry:	Energy

Preferred Candidate

Career Level:	Management
Nationality:	Saudi Arabia
Degree:	Bachelor's degree / higher diploma

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Heamatology resident - Qatif Central Hospital

1)Takes a history and perform a physical examination on all the newly admitted patients under supervision of his senior doctors.







2)Makes daily ward rounds, usually in conjunction with and at a mutually convenient time for the team registrar or consultant. This includes writing daily progress notes and appropriate orders, organizing and following up on investigations.







3)Carries out the clinical and other duties allocated to him/her by the Consultant in charge.







4)Takes on call duty according to Rota







5)Writes fluid orders, starting IV’s and drawing blood as necessary.







6)Should attend the outpatient clinics of the consultants on their team.







7)Takes referral calls from other department including the Emergency, under the close supervision of the Registrar on duty.







8)At discharge a summary should be completed and sent to the referring consultant and all other consultants involved in the patient’s care.







9)Must attend all regular clinical teaching sessions and may be called on to present patients or review papers.







10)Observes and upholds the patients' rights of security, confidentiality and privacy.







11)Participation in the educational activities of the training program and, as appropriate, assumption of responsibility for teaching and supervising other residents and students.







12)To carry out any other assignments within the realm of his knowledge, skills and abilities.

Job Details

Date Posted:	2014-11-26
Job Location:	Qatif, Saudi Arabia
Job Role:	Healthcare/Medical
Company Industry:	Medical/Hospital

Preferred Candidate

Career Level:

Mid Career

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Oncology resident - Prince Faisal Bin BANDER oncology Center

1)Takes a history and perform a physical examination on all the newly admitted patients under supervision of his senior doctors.







2)Makes daily ward rounds, usually in conjunction with and at a mutually convenient time for the team registrar or consultant. This includes writing daily progress notes and appropriate orders, organizing and following up on investigations.







3)Carries out the clinical and other duties allocated to him/her by the Consultant in charge.







4)Takes on call duty according to Rota







5)Writes fluid orders, starting IV’s and drawing blood as necessary.







6)Should attend the outpatient clinics of the consultants on their team.







7)Takes referral calls from other department including the Emergency, under the close supervision of the Registrar on duty.







8)At discharge a summary should be completed and sent to the referring consultant and all other consultants involved in the patient’s care.







9)Must attend all regular clinical teaching sessions and may be called on to present patients or review papers.







10)Observes and upholds the patients' rights of security, confidentiality and privacy.







11)Participation in the educational activities of the training program and, as appropriate, assumption of responsibility for teaching and supervising other residents and students.







12)To carry out any other assignments within the realm of his knowledge, skills and abilities.

Job Details

Date Posted:	2014-11-26
Job Location:	Alqasim, Saudi Arabia
Job Role:	Healthcare/Medical
Company Industry:	Medical/Hospital

Preferred Candidate

Career Level:

Mid Career

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Cardiologist children - Maternity and children hospital in Alkharj

1)Takes a history and perform a physical examination on all the newly admitted patients under supervision of his senior doctors.







2)Makes daily ward rounds, usually in conjunction with and at a mutually convenient time for the team registrar or consultant. This includes writing daily progress notes and appropriate orders, organizing and following up on investigations.







3)Carries out the clinical and other duties allocated to him/her by the Consultant in charge.







4)Takes on call duty according to Rota







5)Writes fluid orders, starting IV’s and drawing blood as necessary.







6)Should attend the outpatient clinics of the consultants on their team.







7)Takes referral calls from other department including the Emergency, under the close supervision of the Registrar on duty.







8)Prepares list of operations and performs pre-operative round, explain the surgery to the patient and take his consent and document it, and must perform a post-operative round.







9)At discharge a summary should be completed and sent to the referring consultant and all other consultants involved in the patient’s care.







10)Must attend all regular clinical teaching sessions and may be called on to present patients or review papers.







11)Observes and upholds the patients' rights of security, confidentiality and privacy.







12)Participation in the educational activities of the training program and, as appropriate, assumption of responsibility for teaching and supervising other residents and students.







13)To carry out any other assignments within the realm of his knowledge, skills and abilities.

Job Details

Date Posted:	2014-11-26
Job Location:	Alkharj, Saudi Arabia
Job Role:	Healthcare/Medical
Company Industry:	Other

Preferred Candidate

Career Level:

Mid Career

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Administrative Officer - El-Raed Trading Co.

The Administrative Officer will provide all secretarial, technical, administrative and services including correspondence, appointments, filing, , communications, and documentation in the office.

Job Details

Date Posted:	2014-11-26
Job Location:	Jordan
Job Role:	Administration
Company Industry:	Merchandising

Preferred Candidate

Career Level:	Entry Level
Gender:	Female
Degree:	Bachelor's degree / higher diploma

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PMO Specialist - مؤسسة الملك عبدالعزيز ورجاله للموهبة والإبداع

Job Purpose:







To act as a central support within the Project Management Office providing support to the project managers and teams throughout Mawhiba







Job Description:







Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.







Follows the day-to-day operations related to own jobs in the Project Management Office department to ensure continuity of work







Prepares documents relating to PMO framework / methodologies / standards as appropriate for implementation in their respective areas.







Prepares monthly reports for the Board of Trustees to help track, analyse and consolidate all financial data from MAWHIBA’s various projects.







Complies with all relevant safety, quality, health and environmental procedures to ensure a healthy and safe work environment







Performs other related duties or assignments as directed

Job Details

Date Posted:	2014-11-26
Job Location:	Saudi Arabia
Job Role:	Administration
Company Industry:	Education, Training, and Library

Preferred Candidate

Career Level:	Mid Career
Nationality:	Saudi Arabia
Degree:	Bachelor's degree / higher diploma

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Maintenance Manager - Al Kifah Holding

Plans, organizes and supervises the maintenance operation

Job Details

Date Posted:	2014-11-26
Job Location:	Alahsa, Saudi Arabia
Job Role:	Engineering
Company Industry:	Transportation

Preferred Candidate

Career Level:	Management
Gender:	Male
Degree:	Master's degree

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Quality Assurance Manager - Imseeh Jewelry

Adhere Company Departments with standards and procedures from scratch.

Job Details

Date Posted:	2014-11-26
Job Location:	Amman, Jordan
Job Role:	Quality Control
Company Industry:	Fashion Design

Preferred Candidate

Career Level:	Mid Career
Degree:	Bachelor's degree / higher diploma

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Executive Secretary - Amsad Architectural Associates

• Assisting the MD in day to day office work



• Maintains calendars, schedules and co-ordinates appointments, receives calls and/ or greets visitors, taking messages, etc.



• Taking Dictation on memos, letters, etc.



• Preparing Office Memo



• Taking Minutes of Meeting



• Maintaining confidentiality of necessary documents



• Responsible for processing all correspondences from the department managers as well as opening and prioritizing all incoming information



• She will also maintain records of all documentation, file materials, manage data entry and even set up databases and other relevant data information



• Word processing skills, spreadsheet and database experience is also essential



• Opening, sorting and categorizing all incoming information to the departments and getting it to the appropriate people in a timely fashion



• Processing all outgoing communication in the form of emails, letters, voice messages or other forms of communication



• Scheduling appointments, meetings and personal appearances by the department managers



• Duplicating, filing, recording and logging of data shared between departments



• Answering phones, providing information and processing messages for the department managers



• Attending meetings and recording meeting minutes and circulating to department managers as required



• Supervising any support staff and ensuring all office policies and procedures are being implemented



• Any other work assigned

Job Details

Date Posted:	2014-11-26
Job Location:	Jeddah , Saudi Arabia
Job Role:	Secretarial
Company Industry:	Interior design; Architecture; Engineering

Preferred Candidate

Career Level:	Mid Career
Gender:	Male
Nationality:	India; Philippines
Degree:	Bachelor's degree / higher diploma

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BRITISH Social Media Content writer - for immediate hire. (STRICTLY FOR FEMALE ONLY) - Mobile Commz JLT

The Social Media Content Writer is responsible to develop and create content for all digital channels including company websites, blogs, online communication, email and Social Platforms. The ideal candidate will be an exceptional writer with passionate about developing effective content that tells the story of the brand.



PLEASE SEND US THE LINKS OF YOUR WORK ON SOCIAL MEDIA, BLOGS etc.



The Digital Marketing Content Writer will be expected to work both autonomously, with limited supervision, and interactively with other team members, demonstrating a commitment toward shared goals and a willingness to take initiative. In addition, you will be expected to deliver content that meets the timelines set by the organization.



•Work collaboratively with team to execute content marketing strategy.



•Work with multiple owners of particular content to revise, measure and ensure consistent, accurate content.



•Research, write and edit original SEO ready content for company websites, Social Media, blogs, online communication, and content assets including case studies, emails, newsletters, technical documentation, social and more.



•Repurpose and optimize existing content for digital channels.



•Ensure content is aligned with personas and stages of the customers’ journey, is engaging and interactive for maximum participation on Social media platforms.



Job Requirements Include:



Education and Knowlwdge:



•Bachelor’s degree in English or Journalism or equivalent combination of education, training and / or experience.



•3+ years demonstrated experience writing/editing/publishing content specific for the web



•Must be able to write content optimized for Social Media



•Background in Social Media platforms.

Job Details

Date Posted:	2014-11-26
Job Location:	Dubai, United Arab Emirates
Job Role:	Writing/Editing
Company Industry:	Public Relations

Preferred Candidate

Career Level:	Mid Career
Gender:	Female
Nationality:	Austria; Belgium; Switzerland; Germany; Denmark; Spain; Finland; France; Great Britain (UK); Greece; Ireland; Iceland; Italy; Luxembourg; Netherlands; Norway; Portugal; Sweden; United Kingdom
Degree:	Bachelor's degree / higher diploma

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Dulsco Job Openings | Qatar | Abu Dhabi | Dubai

The Dulsco story began in 1935 when Mohammed Khan Abdulla Mirza Abdulla, the father of the present Chairman of Dulsco, Abdul Aziz Mohammed Khan Abdulla, appointed some able-bodied men to row their dhows through the Dubai Creek to a British India Steam Navigation Company owned ship at anchor in the Arabian Gulf, and bring ashore its cargo of foodstuff and clothing. Our stevedoring service launched then is still one of the many services that we provide. We consider ourselves the oldest stevedoring company in Dubai.

Sales - Engineer	Qatar	Apply Here
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Management Trainee Program - brf

Our Program:







* Program Duration: 12 months







* Program phases



- Induction (1 month)



- Job Rotation (9 months)



- Final Project (2 Months)







Each Trainee will have a Mentor assigned to guide & support during the program.

Job Details

Date Posted:	2014-11-19
Job Location:	Jeddah , Saudi Arabia
Job Role:	Management
Company Industry:	FMCG

Preferred Candidate

Career Level:	Mid Career
Degree:	Baccalauréat / Diplôme supérieur

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Required For Dubai Aviation Ministry

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Visa Ready for Construction Company KSA

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ABCD METAL ART Saudi Binladin Group KSA

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ചട്ടമ്പി സ്വാമികള്‍

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