The Role:

We are looking for a Training Manager to join our passionate and energetic Service, Standards and Training team to drive hospitality standards across our Food Division. You will work with a diverse range of brands to ensure hospitality standards are appropriate and delivered at store level. By working with Brand Training Managers you will develop, deliver and evaluate supporting training materials as required.

Project Management is a key part of the role, delivering projects from concept to completion and utilizing the skills and knowledge of specialists within the division.

You will act as a hospitality ambassador for the Food Division, providing detailed analysis on our hospitality standards and delivery as well as ensuring hospitality is always on the agenda. Your ability to develop 'win-win' relationships with key stakeholders is paramount.

The role may involve travel to countries within the MENA region.

Qualifications & Requirements:

You will have:

* Minimum 2 years' F&B / hospitality experience

* Minimum 2 years' in a management role

* Previous training role and/or training qualification.

Experience of working with franchised brands is desirable.

M.H. Alshaya Co. is a leading international franchise operator for over 70 of the world's most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang's, The Cheesecake Factory, Victoria's Secret, Boots, Pottery Barn and KidZania. The company operates over 2,800 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.

Alshaya's stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 44,000 people from over 110 nationalities.