Supervise all daily and weekly IT procedures, report directly to IT Manager

Provide Helpdesk Support and resolve problems to the end users

Monitor and respond quickly and effectively to requests received through IT

Manger or Through Users

Monitor and make health-check to servers and backup

Troubleshoot and resolve all problems encountered with hardware and software

Install, test and configure new workstation, peripheral equipment and software

Follow-up and monitor any work that related to IT Department while coordinating

with IT Manger, such as Time Attendance machine and Software

Provide technical support on the location or by remote Assistant session or by

phone support

Monitor and remove virus,spyware, and other non-authorized software

Do hardware maintenance and checkups for PC’s and printers

Troubleshoot network problems and diagnose errors