• To assist the Operations Director in ensuring the effective overall running of the cinema

• To coach, develop and inspire the team to deliver the cinema's targets and objectives within the required timescales and to the appropriate standard

• To manage the relationship with the Mall Management where our cinema is located

Your key duties and responsibilities will include:

Duties and Responsibilities

• Effectively appraise and manage team performance, in line with company policy and procedures, ensuring that business objectives and targets are achieved within appropriate timescales.

• Develop the team to deliver exceptional standards of customer service at all times.

• Plan, develop and control weekly/monthly/annual reports.

• Effectively prepare staff rotas and manage holiday scheduling of the team.

• Identify, maximize and drive sales opportunities from ticket sales and F&B promotions.

• Develop the business to meet the site objectives and targets.

• Maximize profit and minimize loss.

• Develop and improve market share through local marketing in partnership with the marketing department, by supervision of advertising and marketing activities within the cinema.

• Ensure all operational standards are met and delivered effectively in order to create the best environment for both guests and team members.

• Ensure health and safety regulations are adhered to.

• Developing and executing the cinema scheduling policy.

• Effectively resolve guest comments.

• Weekly check on the website of the select cinema timings/offers and promotions.

• Cinema logistics assurance: Check availability of prints and publicity materials of movies relating to the cinema.

• Daily business operation (daily cash deposits in the bank/petty cash usage and allocation)

• Supervise maintenance of the cinema.