Greet all customers in-person and by phone promptly and professionally as per company customer service standards to include identifying customers’ needs/lifestyle selling, offering current promotions, multiple pair offerings, obtaining prescription, use of the lens selling kit, offering our Unbeatable Price/Money-Back Satisfaction guarantee, etc.

Inspect finished eyeglasses using the Lensometer to conform to Company 7-Point Quality

Check as well as providing a thorough dispense to ensure proper fit, etc.

Adjust and repair customer eyewear

Stock/re-stock merchandise, clean and straighten displays and entire store to plan-o-gram

Process defective, spoiled and cannibalized frames

Complete company required training programs

Follow company safety rules and standards

Other duties as assigned by management to include cross training in the lab