Guest Relations Agent - The Ritz-Carlton, Riyadh

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.

Job Details

Date Posted:	2014-10-22
Job Location:	Riyadh, Saudi Arabia
Job Role:	Support Services
Company Industry:	Hospitality/Tourism/Travel

Preferred Candidate

Career Level:

Mid Career

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