Responsible for reaching out to customers to collect payment for overdue bills, loans, or other payments. Acts as the liaison between creditors and customers and manages overdue accounts.

- Collect payments on past due bills.

- Create a list of people who have not made payments.

- Organize list according to severity of delinquency.

- Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases.

- Call customers using telephone.Utilize computer systems to handle skip tracing.

- Inform clients of overdue accounts and amount currently owed.

- Attempt to collect payment.

- Review terms of sale or loan documents.

- Ensure all customer information is correct, including phone numbers and addresses.Listen to customer's story and determine if debt can be collected.

- Set up repayment plans and new terms of sale.

- Offer advice or refer customers to debt counselors.

- Record new commitment to repay debt.Send statements of delinquencies to credit bureau.

- Initiate repossession proceedings or hand over account to law practice that specializes in debt collection.

- Purge records if debt has been satisfied.Report satisfied debts to credit bureaus.Follow federal and state laws dealing with debt collection.

- Print reports for management.

- Purge records from deceased people.

Job Details

Date Posted:	2014-10-17
Job Location:	Dubai, United Arab Emirates
Job Role:	Customer Service
Company Industry:	Real Estate
Monthly Salary:	US $3,000