POSITION OVERVIEW:

The ICT Bid (Pre-Sales) Engineer supports sales productivity and deal flow by securing the “technical close” in complex solutions. The Bid Engineer collaborates with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs, and are appropriately supported by key customer technical decision-makers.

JOB RESPONSIBILITIES:

• Able to respond to functional and technical elements of RFIs/RFPs/RFQs

• Answer to RFI/RFQ/RFP together with the Key Account Sales manager

• Responsible for development and delivery of ICT (IPTV, AV System, CCTV, Access Security, etc) Technologies

• Technical Solutions

• Responsible for representing the Technical Solution Elements including Proposed ICT (IPTV, AV System, CCTV, Access Security, etc) Technologies

• Technologies and Implementation Synergies.

• Participate in Product Trainings & Seminars when appropriate and requested

• Proactively scopes the technical solution required to address customer requirements, assess customers’ met and unmet needs, and recommends optimum solutions, ensuring appropriate support for the proposed architecture.

• Provides coaching and professional development to company’s members

• Opportunistically pursues additional Technical development opportunities, ensures these opportunities effectively improve Technical Skills & Knowledge.

• Monitors R&D/ customer support for technical solutions proposed throughout the sales process, and alerts the sales and account teams to potential risks of deal closure.

• Provides Technical Presentations to customers when needed

• If required, acts as a Project Manager for certain Projects to ensure the final solution is delivered towards customer’s expectation and initial proposals

• Follows and shares market technological needs and evolution with Product Line Managers.

• Works deals assigned to the sales team supported, prioritizing effort based on maximizing total impact on team productivity and profit.

• Secures input from all necessary solution stakeholders within the Company. Adapts solutions, as necessary, to ensure appropriate support.

• Coordinates closely with internal sales, sales support, and service resources to align solution design with Company’s business requirements.

• Provides coaching and professional development to team-member Pre-Sales associates in order to enhance their product knowledge, technical acumen, and technical skills.

• Collaborates with sales to ensure opportunities are effectively covered and advanced.

• Act as program officer for all bids and take the responsibility of project completion and handover in liaison with engineering and sales,

• Monitor and follow all bids and prepare proposals accordingly,

• Assist sale and account Managers in designing solutions for their customers in liaison with network Service department,

• Prepare and supervise all proposals and templates for sales and account Managers,

• Liaise with the concerned departments to get the relevant documents to be incorporated in the Bid,

• Design the contents, organization and aesthetics of the bids and proposals,

• Compile complete bids with all the relevant information in consultation with GM, Sales,

• Create and maintain a date base of the bids submitted,

• Keep up and maintain filing systems for,

• To give technical support to sales executives and prepare/create presentation slides for

• Demonstration,

• Liaison with other departments for day- to-day activities,

• To supervise and process any additional assignment given by the Management and

• To comply with ISO 9001 standards (QMS) guide lines.