www.injaz.com

Supports the Program Manager in program execution, including schools correspondence and marketing.

Program Support:
 Supports Program Manager in the execution and delivery of programs by
conducting correspondence with schools, assisting with presentations, preparing for training.
 Supports quality initiatives through excellent customer service and support and process documentation
 Learns each JA Program offering and the requirements to ensure a quality
implementation
 Begins to develop relationships with schools, teachers, and volunteers
 Contributes to the execution of the organizational marketing plan

Volunteers Recruitment and Follow up:
 Assists program staff in recruitment of new volunteers
 Participate in and coordinate the development of volunteer training workshops
 Allocate and Follow-up with volunteer consultants, schools and companies during the program delivery process to insure quality implementation of the programs
 Monitor volunteer attendance; in accordance with INJAZ procedures.
 Handle volunteer dropouts in cooperation with the Program Manager.
 Attend volunteers' sessions.
 Follow up on and report volunteers' status, comments or complaints to Program Manager
 Collect pre and post evaluation forms from volunteers or schools.
 Follow up with volunteers on issuance of students' certificates.
 Coordinate with volunteers on activities related to volunteers’ proposed projects including; arranging students leave, attending classes with volunteers and photographing the event.

School/Educator/Company Relationships:
 Locate, visit and perform presentations to new companies and schools to promote the programs,
 Renews commitments from business leaders who have been volunteers
 Anticipates customer needs and expectations
 Keeps abreast of Kuwait education developments and the demands of changing customer/business relationships
 Demonstrates customer orientation and focus in providing products and services
 Develops positive rapport with school officials
 Gauges customer satisfaction and recommends the changes in products and
services needed to increase satisfaction
 Displays a sensitivity to customer diversity
 Prepare and distribute student certificates to schools.
 Collect necessary documentation from schools and MoE

Program Quality:
 Participate in the development of Evaluation procedures and tools, to perform a thorough program evaluation with the students, volunteers, teachers, principals, and parents, and to report it to the Program Manager
 Achieve the goals related to Program Delivery according to the strategic plan set forth by the organization
 Assists program Manager in maintain database information on all programs and participants
 Assists program staff in increasing public awareness of Junior Achievement
programs through preparing materials for presentations, press releases and
electronic media. Maintains media database.
 Report all progress to the Program Manager on regular basis

Training:
 Assist in Developing and implementing all volunteer orientation/training programs
 Secures location of training, develops orientation materials, schedules
volunteers/teachers, orders program materials, distributes registration and
evaluation forms

Participant Recognition:
 Assists in the development and implementation of all volunteer
orientation/training programs
 Assists with planning logistics of event(s); informs volunteers, teachers, school administrators and business executives of event; plans and distributes
appreciation materials

Program Administration:
 Maintains database information on all programs and participants (class
registration forms and reports)
 Assist in Developing a yearly calendar that predicts program needs and includes timetables, procedures, and responsibilities

Job Details

Date Posted:	2015-04-20
Job Location:	Kuwait
Job Role:	Administration
Company Industry:	Other

Preferred Candidate

Career Level:	Mid Career
Gender:	Male
Nationality:	United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen
Degree:	Bachelor's degree