• Promote Heavy Equipment Products & Services

• Diagnose, repair & overhaul of all Diesel engines within approved standard repair times & inline with pre - set quality standards

• Develop and maintain administrative procedures and resources appropriate to the job/department.

• To be aware of sales opportunities by being familiar with & knowing the local territory, customers, & maintain customer contact

• Control the quality of repairs • Report for work daily by the appropriate starting time.

• Time sheets, job opening cards, teardown reports, defect reports, Personal occurrence forms, personal incident/accident forms.

• Report any unsafe equipment to your immediate supervisor or safety representative

• Ensure all tooling & consumables are maintained in the appropriate manner.

• Take reasonable care to protect own health & safety & that of others. Ensure that self & others use personal protective equipment in accordance with Policy guidelines.

• Ensure specified areas are maintained, clean & safe after use - includes wash down bay, work area & Company vehicles.

• Assist Supervisor in requisition of parts required for the completion of allocated jobs.

• Return of Core items and disposal of expendables in the required manner at the completion of jobs

• Participate in on-call for field service

• Collect payment as required from Cash Sale Customers once repairs are completed

• Maintain Field Service Vehicle in accordance Company Policy guidelines while on call - includes personal and company tools, spare parts & consumables

• Maintain open line of communication with fellow employees, supervisors, managers and all other Workshop employees.

• Attend & participate in Workshop onsite meetings as required.

• Liaise with other departments / employees regarding support for the customer & sales opportunities.

• Train and assist other team members in the work environment

• Attend Company funded training programs as required.

• Be aware of, and act in accordance with, corporate objectives, initiatives, policies and procedures.

• Any other duties required to ensure the success of the HE Service

• Adaptable attitude and flexibility within the work environment.

• Be prepared to commit to a reasonable amount of overtime to satisfy Customer requirements and branch needs