• Drive sales with a focus on guest satisfaction while increasing guest count

• Promote maximum sale of merchandise by understanding customer needs, overcoming objections, and encouraging add on & cross selling techniques

• Implement professional methods of Stock management (Plan to promote slow selling items, control stock replenishments to optimum levels and reduce stock loss prevention figures

• Plans and prepares work schedules and assigns employees to specific areas

• Direct, coach, support and communicate effectively with the team

• Constantly reviews store environment and key business indicators to identify problems, concerns and opportunities for improvement

• Ensures compliance of employees with established safety, policies, procedures, security, sales, productivity and record keeping procedures and practices

• Ensure all standards of uniforms and personal hygiene are maintained as per Company Standards, at all time

• Assist with the planning of activities concerning advertising campaigns & promotions

• Carry out all administrative tasks associated with the team & the running of the Store

• Set clear goals for associates and follows up on them

• Maintain and develop Sales Manual and Sales Tools

• Assign and maintain shop sales, target groups and quotas

• Coordinate shop sales and marketing activities with other departments on product, market and business development

• Prepare and submit sales forecasts/plan, budgets, progress and annual sales reports

• Periodic review of the growth and progress of the shop based on forecasts and projections

• Coordinate with Human Resources on hiring, training, performance reviews and appraisals of sales force team

• Develop goals, objectives, projects, and conduct campaigns, trade fairs, corporate events and other promotional activities

• Create and maintain direct contact with certain selected customers, be aware of their needs to meet expectations and guarantee customer satisfaction of the company’s products and services