• Promptly, accurately, professionally and courteously receives 100% of all telephone calls, messages and visitors.

• Prepares and processes 100% of outgoing mail to include: accurate coding; sorting; affixing postage; properly addressing; and preparing certified/overnight/return receipt mail.

• Opens and legibly and appropriately stamps, as applicable, delivered mail and sorts into appropriate folders for distribution.

• Signs for deliveries when necessary and notifies recipients.

• Maintains a thorough working knowledge of and adheres to organization/project policies, regulations and procedures.

• Keeps immediate supervisor well-informed of activities, results of efforts and problems identified/potential problems; recommends corrective actions to immediate supervisor

• Maintains confidentiality of organization fiscal and personnel related information

• Performs routine office tasks necessary for the operation and presentation of a professional office as observed by the supervisor.

• As needed, assists with clerical tasks to include typing, filing, proofreading, and maintenance of service logs and data entry.

• Exhibits genuine concern for colleagues and always conducts oneself appropriately and professionally.

• Develops and maintains comprehensive knowledge of administration resources; provides information, referrals and follow-up.

• Responsible for applying safety and hygiene precautionary measures and maintain a healthy work environment.