• Participate in the development, implementation and evaluation of strategic plans for the business development.

• Stay knowledgeable on all products, service offerings, and trends within the industry.

• Progress and complete identified tasks and projects as required in the business planning process.

• Maintain a working knowledge of relevant legislation, regulations, and codes of practice of the Insurance / TPA industry, and ensure these are adhered to within the division.

• Maintain excellent client/customer relationship and adhere to agreed service levels.

• Scan new business opportunities and keep the Business Development Manager advised with the details.

• Ensure that appropriate performance information is available to report to Senior Management Team on performance against business objectives.

• Undertake and manage research and ad hoc special projects under the guidance of the Business Development Manager.

• Maintain professional development through participation in trainings / seminars to meet the changing demands of the role.