A hostess performs a first tier job; this means that any customer coming into a restaurant will be greeted by a hostess initially. Possessing the role of first contact, a hostess position is extremely important as a customer will deem the rest of the hospitality setting as good or bad as the first point of contact is portrayed.

Having established that a hostess’s work is pivotal to the success of any restaurant, these professionals need to understand the need for proper etiquette and service standards along with the ability to take direction and work in a team environment. Hostesses need to be able to work around difficult situations and must possess exceptional organizational skills and problem solving abilities.

. The hostess job description includes keeping the stand or reception desk clean and organized at all times. The first duty when getting to work is making sure that it is organized and ready for operation.