The role provides administrative support and supervision to the department, reporting to the department head. General duties include clerical, receptionist and project-based work. The role also demands to have a professional company image through in-person and phone interactions.

Meets/Greets clients/visitors in the department ensuring to provide correct information and render excellent customer service at all times.

Follows-up with suppliers all pending tasks, requests, correspondences (i.e., stationeries, beauty&hair products, Academy Building maintenance, repairs, reconstructions, improvements, decorations, etc.).

Performs general clerical duties but not limited to: photocopying, faxing, mailing, filing organizing documents, making presentations, (i.e., invoices, bills, catalogues, etc.).

Build and maintains Academy customers' database - current and any future potential customers.

Coordinates all types of business communication on behalf of the Academy to internal and external customers (telephone, email, face-to-face, etc.).

Takes part in meetings, brainstorming, projects/events planning including training schedules.

Prepares and submits required accurate reports on time.

Collects and maintains department fixed-assets and stationery supplies.

Performs other duties and responsibilities as directed by the head/s of the department.

Maintains confidentiality and sensitivity of information in accordance with the Policies and Procedures (i.e., documents concerning team increments, bonus, promotion/demotion and other business transactions).