Reed's Specialist Recruitment chemical and petrochemical distributor client is looking for a Technical Support Engineer (Polymers) in Doha, Qatar. It is an exciting job opportunity at one of the most widely known local distributor company and a chance to be part of a growing organization.

As a Technical customer support engineer you will be responsible for sustaining and improving sales revenue/ volume and identifying new grade opportunities by assisting the Global Market Network (GMN) and Sales in addressing customer’s technical (quality, performance, specification, etc) and regulatory questions through both reactive and proactive engagement. This role will also support other product groups as directed by the Manager Technical Customer Support.

Responsibilities:

• Technical, regulatory, performance and end-use expert for the region and products assigned.

• Address internal and customer enquiries related to specifications, product performance, and new applications.

• Support the GMN, Regional Sales Managers, etc in customer visits related to technical issues.

• Prepare product bulletins, MSDS, and regulatory information to support product sales.

• Address and resolves customer complaints related to product quality or performance and works with the Producers as appropriate to resolve these issues.

• Assist the GMN, Regional Sales Managers, etc to prepare and where appropriate attends Regional conventions.

• Provide product technical training to internally and where appropriate customers.

• Support the Manager Technical Customer Support in maintaining quality systems.