The Alshaya eGroup is a diverse organisation supporting corporate, warehouse and retail specific IT infrastructure and systems. We have software teams creating and developing in-house applications and product teams optimising and integrating major third party solutions. The rate of growth across divisions and geographies means we are constantly evaluating how we provide robust, scalable and business enabling infrastructure and systems in line with global benchmark standards.

The Role:

The eGroup Training Coordinator acts as a key player within the training team in helping functional and business users to acquire systems understanding, process knowledge and to use it effectively. He is responsible in preparing the training content and imparts user training, conducts periodic reviews and organizes follow-up training for users. He will also act as a point of contact for end-users during systems implementation. Motivates / guides team members to improve their capabilities.

Responsibilities include but are not limited to :

To deliver training courses to all business users

To prepare training manuals and smart presentations

Provide expert help to users during and post implementation

May involve in user acceptance testing of new products

Share best practices and act as specialist within respective projects.

Skills and Experience :

Excellent communication and presentation skills

Ability to learn fast, take initiative and meet deadlines

A minimum of 2 years relevant experience

Graduate in computer science or equivalent / Graduate with good exposure to IT systems.

Good written and spoken English is required.

Alshaya International Trading Co., one of the world's leading retail franchise companies, operates 40 of the world's most recognised retail brands in KSA. With over 600 stores, we are growing fast and looking for talented individuals to join our team.