Ensures that store standards are met by providing customers with prompt service, quality beverages and products within a friendly, welcoming and clean store environment.

DUTIES AND RESPONSIBILITIES includes but not limited to following:

Customer Service / Quality Beverages:

- Welcomes and connects with customers.

- Determines customer needs and suggests appropriate product, offering demonstrations and samples.

- Remains focused on customer satisfaction, and thank every customer.

- Prepares beverage CCH Standard and recipes.

- Follows health, safety, and sanitation guidelines for all products.

Store Operations:

- Follows policy and procedure for operational flow at each station.

- Follows standards for merchandising, stock rotation and storing of all products, maintaining professional presentation at all times, demonstrating clear communication in all customer and partner interactions.

- Prepares variety of Beverages (hot and clod) and retail selling of prepared foods and custom ordered items.

- Ensures that Beverages/foods are presented in a manner to generate the utmost eye appeal.

- Responds in a positive manner to customer inquiries.